Privacy policy

Privacy Policy — Aureline Skin

At Aureline Skin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or interact with Aureline Skin, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Shipping and billing address
  • Phone number
  • Payment details
  • Order history

Automatically Collected Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Improve our website and services
  • Send order updates and tracking information
  • Prevent fraud and unauthorized activity
  • Send promotional emails (only if subscribed)

3. Payment Security

All payments on Ranrev are processed securely through trusted payment providers.

We do not store your full credit card or payment details on our servers.

SSL encryption and secure checkout systems are used to help protect your information.

4. Cookies & Tracking Technologies

Aureline Skin uses cookies and similar technologies to:

  • Improve website performance
  • Remember customer preferences
  • Analyze traffic and user behavior
  • Personalize shopping experiences

You may disable cookies through your browser settings, though some website features may not function properly.

5. Sharing Your Information

We do not sell your personal information.

However, we may share limited information with trusted third parties such as:

  • Payment processors
  • Shipping providers
  • Analytics services
  • Customer support tools

These partners only receive information necessary to perform their services.

6. Data Retention

We retain customer information only as long as necessary to:

  • Fulfill orders
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our policies

7. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data
  • Correct inaccurate information
  • Request the deletion of your data
  • Withdraw marketing consent
  • Request a copy of stored data

To exercise these rights, please contact our support team.

8. Marketing Communications

If you subscribe to our emails, we may send the following:

  • Promotions
  • Discounts
  • Product updates
  • Newsletters

You may unsubscribe at any time using the unsubscribe link in any email.

9. Third-Party Services

Our website may contain links to third-party websites or services.

Aureline Skin is not responsible for the privacy practices or content of external websites.

10. Children's Privacy

Aureline Skin does not knowingly collect personal information from individuals under 13 years of age.

If we become aware that such information has been collected, it will be removed promptly.

11. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.

Changes become effective immediately after being published on this page.

We encourage customers to review this page periodically.

12. Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact us:

Store Name: Aureline Skin
Email: support@aurelineskin.com

Customer Support Hours

  • Monday to Friday: 09:00 AM – 6:00 PM (GMT+1)
  • Saturday & Sunday: 10:00 AM – 5:00 PM (GMT+1)